Frequently Asked Questions
01What is SABR & CO.?
SABR & CO. is a premium lifestyle, hospitality, and gifting brand built around patience, purpose, and meaningful progress. The name “Sabr” represents patience and perseverance, as well as the belief that meaningful things are built over time.
This philosophy is expressed through our tagline, Made with Intention. It means every gift set, detail, and experience is selected with a clear purpose, creating something that feels connected rather than simply assembled.
02What gift sets are available from SABR & CO.?
The opening SABR & CO. range includes four luxury gift sets, each created for a different occasion and way of life. The Executive Gifting Suite brings refinement to professional moments, while the Majlis Welcome Set celebrates hospitality and connection. The Voyager Set is a polished travel gift set for meaningful journeys, and the Café Ritual Set elevates the simple pleasure of coffee.
03What makes SABR & CO. packaging distinctive?
Each set is presented as a complete experience rather than simply a group of products. Our curated gift boxes feature a premium matte black gift box, subtle warm-gold branding, and fitted inserts that hold every piece beautifully in place. Together, these details create a luxury unboxing experience that feels elegant, composed, and memorable.
04Does SABR & CO. offer corporate gifting?
Yes. Our corporate gift sets are suited to professional milestones, employee recognition, leadership occasions, business events, and client appreciation gifts. SABR & CO. also offers executive gift sets for businesses seeking a polished and meaningful way to honour important relationships. Bulk orders, personal notes, and tailored set selections can be discussed according to the occasion.
05Does SABR & CO. offer food or dessert products?
The initial SABR & CO. launch is focused on non-food lifestyle, hospitality, and gifting products. Food, desserts, café-inspired products, seasonal releases, and Ramadan and Eid offerings remain part of the brand’s longer-term vision. These will be introduced gradually as SABR & CO. continues to develop into a broader lifestyle and hospitality house.
06What are the shipping times and charges?
Shipping methods, processing times, delivery estimates, and charges are currently being finalized with our production and fulfillment partners. Confirmed information will be published in the Shipping Policy once these arrangements are complete. We prefer to provide clear and accurate details rather than estimates that may later change.
07What is the return, refund, and exchange policy?
The final returns, refunds, and exchanges policy is currently being developed alongside our production and fulfillment process. It will clearly address damaged products, incorrect orders, unused returns, exchanges, and customized or corporate orders. For assistance or questions, please contact contact@hesabr.com



